Hard measures are those that cannot be easily observed and must be collected by talking to customers, employees, and others.

Name: Hard measures are those that cannot be easily observed and must be collected by talking to customers, employees, and others.
Brand: Quizplus
Rating: 4.7 (29 reviews)

Question

Quizplus · Accepted Answer

Hard measures are quantifiable and can be easily observed and recorded, such as financial data, production numbers, or sales figures, unlike soft measures which might require surveys or interviews to gather opinions or perceptions.

Hard Measures Are Those That Cannot Be Easily Observed and Must