E-mail and telephone service interactions are just as visible as face-to-face interactions.

Name: E-mail and telephone service interactions are just as visible as face-to-face interactions.
Brand: Quizplus
Rating: 4.9 (51 reviews)

Question

Quizplus · Accepted Answer

Both e-mail and telephone service interactions leave a trail of evidence that can be reviewed and evaluated, just like face-to-face interactions. This means that they are equally visible and important in terms of building and maintaining customer relationships.

E-Mail and Telephone Service Interactions Are Just as Visible as Face-To-Face