
All of the following are ways to make waits more bearable EXCEPT ____________.
A) encourage group waits
B) keep customers occupied while waiting
C) make customers feel comfortable during waits
D) let customers know how long they are expected to wait
E) provide the customers with no explanation for the wait
Correct Answer:
Verified
Q1: Which of the following is NOT one
Q2: All of the following are questions to
Q3: Good records of a firm's transactions can
Q4: The term "productive capacity" refers to the
Q5: Financial success in businesses with limited capacity
Q7: Demand patterns are usually random.
Q9: We need to have queuing or reservations
Q10: Which of the following is NOT one
Q16: Which of the following is NOT one
Q20: Optimum and maximum capacities are never one
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