Which of the following is NOT a type of perceived risk in purchasing and using services?
A) Functional
B) Permanent
C) Financial
D) Physical
E) Social
Correct Answer:
Verified
Q10: The term _ describes that part of
Q11: High-contact encounters between customers and service organizations
Q12: The prepurchase stage begins with _.
A)perceived risk
B)formation
Q13: _ confirmation is when the service provided
Q14: Many service dramas are loosely scripted, which
Q16: Reliability, ease of use, and customer support
Q17: Which of the following is NOT a
Q18: The service delivery system is composed of
A)Inanimate
Q19: Desired service is the minimum level of
Q20: Service consumption can be divided into what
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