With e-mail it is difficult to capture dimensions of emotional expressions that are present only in facial expressions and with body language.For example,Jane sent her boss an e-mail suggesting that she begin a performance review to see whether Jane was ready for a raise.Her boss replied angrily in an e-mail that Jane was out of line and that she would give her a performance review at the same time as other employees.Face-to-face communication may have helped Jane avoid upsetting her boss by:
A) allowing her to pressure her boss by looking her straight in the eye
B) allowing her to respond to her boss's anger in real time
C) allowing Jane to claim gender discrimination without putting it in writing
D) allowing her to subtly try out the idea of a performance review and evaluate her boss's body language before suggesting she was ready for a raise

Question

Quizplus · Accepted Answer

Face-to-face communication would have allowed Jane to read her boss's body language and evaluate her reaction to the idea of a performance review and a raise before officially suggesting it. This would have given Jane the opportunity to adjust her approach or wording based on her boss's nonverbal cues, potentially avoiding upsetting her boss.

With E-Mail It Is Difficult to Capture Dimensions of Emotional