Understanding the relationship between business processes and strategy is an important basic principle of business process management. Which of the following is an example of a strategy: (i) using general ledger software in the accounting information system, (ii) keeping prices low by controlling costs, (iii) providing goods and services that customers see as unique.

Question

Quizplus · Accepted Answer

Strategies are overarching plans or approaches to achieve competitive advantage, such as controlling costs to keep prices low (II) and offering unique goods and services (III). Using general ledger software (I) is a tactical decision, not a strategy.

Understanding the Relationship Between Business Processes and Strategy Is an Important