Solved

Match Each Description with the Value Chain Element It Most

Question 49

Matching

Match each description with the value chain element it most clearly describes.

Premises:
Purchasing supplies, equipment and raw material for use in operations
Storing finished goods in the warehouse
Compensating employees
Transforming raw materials into finished goods for
Hardware and software to support value-creating activities
Supporting customers after a sale
Identifying customer needs
Sending raw materials from the warehouse to operations
Maintaining a strong organizational culture
Responses:
Service
Procurement
Information technology
Infrastructure
Marketing and sales
Human resource management
Operations
Outbound logistics
Inbound logistics

Correct Answer:

Purchasing supplies, equipment and raw material for use in operations
Storing finished goods in the warehouse
Compensating employees
Transforming raw materials into finished goods for
Hardware and software to support value-creating activities
Supporting customers after a sale
Identifying customer needs
Sending raw materials from the warehouse to operations
Maintaining a strong organizational culture
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