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Several Statements About the Levels of the Capability Maturity Model

Question 59

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Several statements about the levels of the capability maturity model are listed below. Indicate whether each one is:

Premises:

Responses:

An organization can have chaotic processes in one department and optimized processes in another department.

always true

An organization’s processes are chaotic if they involve paper-based documents rather than electronic documents.

sometimes true

An organization’s processes must be optimized to be in compliance with the Sarbanes-Oxley Act.

never true

Because chaotic business processes do not involve planning, managers do not develop budgets for them.

Business processes must be optimized to be effective.

Determining where an organization’s processes are on the CMM continuum is highly objective, involving very little judgment.

If an organization uses the SDLC to develop processes, those processes are optimized.

Managed processes are less expensive than defined processes.

Organizations should move through the levels of the CMM in order.

The principal difference between defined processes and managed processes involves quantifying and evaluating results.

Premises:

An organization can have chaotic processes in one department and optimized processes in another department.

An organization’s processes are chaotic if they involve paper-based documents rather than electronic documents.

An organization’s processes must be optimized to be in compliance with the Sarbanes-Oxley Act.

Because chaotic business processes do not involve planning, managers do not develop budgets for them.

Business processes must be optimized to be effective.

Determining where an organization’s processes are on the CMM continuum is highly objective, involving very little judgment.

If an organization uses the SDLC to develop processes, those processes are optimized.

Managed processes are less expensive than defined processes.

Organizations should move through the levels of the CMM in order.

The principal difference between defined processes and managed processes involves quantifying and evaluating results.

Responses:

always true

sometimes true

never true

Correct Answer:

Premises:

Responses:

An organization can have chaotic processes in one department and optimized processes in another department.

An organization’s processes are chaotic if they involve paper-based documents rather than electronic documents.

An organization’s processes must be optimized to be in compliance with the Sarbanes-Oxley Act.

Because chaotic business processes do not involve planning, managers do not develop budgets for them.

Business processes must be optimized to be effective.

Determining where an organization’s processes are on the CMM continuum is highly objective, involving very little judgment.

If an organization uses the SDLC to develop processes, those processes are optimized.

Managed processes are less expensive than defined processes.

Organizations should move through the levels of the CMM in order.

The principal difference between defined processes and managed processes involves quantifying and evaluating results.