Central Veterinary Hospital is organized in three departments: administrative, medical and custodial. When a client brings in a new pet, an administrative staff member manually fills out a pet profile; a different member of the administrative staff later inputs the pet profile into the hospital's information system. A veterinarian sees new pets and discusses necessary medical procedures (such as vaccinations) with the pet owner, who decides which procedures to have. The administrative staff schedule future appointments using the hospital's information system; the pet owner receives a computer printout which details future appointments before paying the bill.
-Phil is preparing a flowchart of the preceding case. How many "manual process" symbols would the flowchart include?

Question

Quizplus · Accepted Answer

There are two manual processes involved in the scenario: manually filling out the pet profile and providing a computer printout of future appointments. It is possible that the administrative staff member who inputs the pet profile into the hospital's information system may also do so manually, hence the possibility of a third manual process.

Central Veterinary Hospital Is Organized in Three Departments: Administrative, Medical