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If Many Complaints Arise About a Newly Developed Procedure,what Is

Question 3

Multiple Choice

If many complaints arise about a newly developed procedure,what is the best way to handle them?


A) Discontinue the change because it is not working.
B) Persuade a few friends to talk positively about it.
C) Consider the complaints as indications that change is being resisted.
D) Analyze the complaints and alter the plan as needed.

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