How can the grapevine best be controlled?
A)Providing factual information in anticipation of employees' questions
B)Using an authoritarian communication style
C)Putting everything in writing
D)Having a strong union to represent employees

Question

Quizplus · Accepted Answer

Providing factual information in anticipation of employees' questions is an effective way to reduce the grapevine.Most employees get secondhand information,and few employees get enough of the factual information that they need.Even if information is put in writing,it is important to communicate verbally to employees by answering their questions.A strong union does not necessarily reduce the grapevine.

How Can the Grapevine Best Be Controlled