A day shift nurse has come into work and notices that the glucometers were not tested overnight as they typically are.What is the best way for the nurse to question the nurse assistant in order to give feedback?
A)"Why didn't you test the glucometers?"
B)"What did you do last night?"
C)"How was your night? I noticed the glucometers weren't tested."
D)"Couldn't you have asked one of the nurses to check the glucometers if you were busy?"

Question

Quizplus · Accepted Answer

When giving an individual negative feedback,the nurse should also ask for the nurse assistant's feedback.If the nurse becomes accusatory,the nursing assistant may become defensive,which does not help solve the issue of the glucometers not being tested.Asking,"How was your night? I noticed the glucometers weren't tested" gives the nursing assistant a chance to respond and explain what happened.

A Day Shift Nurse Has Come into Work and Notices