If given the chance to complain, 95 percent of customers will buy again when a business handles their complaints promptly and effectively.

Name: If given the chance to complain, 95 percent of customers will buy again when a business handles their complaints promptly and effectively.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

According to a study by The Institute of Customer Service, 95 percent of customers will buy again if their complaints are handled promptly and effectively.

If Given the Chance to Complain, 95 Percent of Customers