Consultants Exceptional (CE) has hired you to develop training materials for their consultants. Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. You believe that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure. One of the questions you tell the trainees to ask is, "To what degree are tasks subdivided into separate jobs?" This question addresses the issue of ________.
A) formalization
B) work specialization
C) span of control
D) chain of command
E) matrix restructuring

Question

Quizplus · Accepted Answer

The question "To what degree are tasks subdivided into separate jobs?" addresses the issue of work specialization, which refers to the degree to which tasks are divided into separate jobs. Formalization refers to the degree to which rules and procedures govern the behavior of employees, span of control refers to the number of subordinates that a manager can effectively manage, chain of command refers to the line of authority running from top to bottom of the organization, and matrix restructuring refers to a type of organizational structure that combines functional and product-based divisions. None of these options fit the given question as well as work specialization.

Consultants Exceptional (CE) Has Hired You to Develop Training Materials