Group leaders and managers communicating with employees to assign goals and to provide job instructions is an example of a(n) ________ communication.
A) downward
B) lateral
C) upward
D) grapevine
E) horizontal

Question

Quizplus · Accepted Answer

Downward communication flows from superiors to subordinates, as in the case of group leaders and managers communicating with employees to assign goals and provide job instructions. Lateral communication flows between employees at the same level, upward communication flows from subordinates to superiors, grapevine communication is informal and unofficial, and horizontal communication occurs between individuals in different departments or areas of the organization but at the same level of hierarchy.

Group Leaders and Managers Communicating with Employees to Assign Goals