The communication used by managers to offer feedback about performance is ________ communication.
A) downward
B) lateral
C) informal
D) directional
E) grapevine

Question

Quizplus · Accepted Answer

Downward communication refers to communication that flows from superiors to subordinates. In this case, managers are providing feedback to their employees, making it downward communication. Lateral communication refers to communication between individuals or departments at the same level in the organizational hierarchy. Informal communication takes place through unofficial channels like the grapevine, while directional communication is not a commonly used term in communication literature.

The Communication Used by Managers to Offer Feedback About Performance