Which of the following is an example of downward communication flow?
A) An employee provides feedback to higher-ups regarding her progress toward goals.
B) An employee suggests a way of improving efficiency of a process to his team lead.
C) An employee receives mail from her team leader pointing out problems that need attention.
D) An employee informs her colleague about changes in the company policy.
E) An employee informs his friend from a different department about a new coffee shop that has just opened in the town.

Question

Quizplus · Accepted Answer

Downward communication flow refers to communication that comes from a higher level to a lower level in the organizational structure. In this case, the employee is receiving mail from her team leader, indicating an example of downward communication flow.

Note: A, B, and D are examples of upward communication flow, where employees provide feedback or suggestions to their superiors or colleagues. E is an example of informal communication, which may occur horizontally between employees in different departments or levels within the organization.

Which of the Following Is an Example of Downward Communication