Thad, Jamarcus, and Willy have been working for Davidson International each for three years. While the trio started together as analysts and are all still on the same team, Jamarcus has recently been made a team lead while Willy and Thad are still in their respective positions although Willy did receive a small raise after his last performance evaluation. Willy was happy to receive the raise but felt guilty that Thad did not also get a raise. Which best describes Willy's feelings?
A) cognitive dissonance
B) affective behavior
C) job satisfaction
D) workplace deviance
E) organizational citizenship

Question

Quizplus · Accepted Answer

Willy's feeling of guilt for receiving a raise while Thad didn't is an example of cognitive dissonance. This is the discomfort felt when an individual holds two or more conflicting beliefs or values, leading to psychological stress. Willy's belief that both he and Thad deserved a raise conflicts with the fact that only he received one.

Thad, Jamarcus, and Willy Have Been Working for Davidson International