________ refers to the degree to which jobs within the organization are standardized.
A) Formalization
B) Decentralization
C) Departmentalization
D) Span of control
E) Chain of command

Question

Quizplus · Accepted Answer

Formalization refers to the degree to which roles, tasks, and procedures within the organization are standardized. This means that there are clear rules and regulations governing how work should be done, and employees are expected to follow these rules closely. A highly formalized organization will have a lot of written procedures, job descriptions, and standardized processes, while a less formalized organization will give employees more autonomy to make decisions on their own.

________ Refers to the Degree to Which Jobs Within the Organization