As the manager of a successful accounting firm, you know that from January to April, your employees often feel great amounts of stress. One of your employees, Syddarth, returned from lunch 30 minutes late and it appeared to you that he had been crying. It is important in this situation that you ________.
A) get Syddarth some help because he clearly has mental issues
B) fire Syddarth because he seems to not be able to handle the pressure
C) assure Syddarth that you understand how he is feeling and that things are stressful
D) tell Syddarth about how stressed you are to make him feel better
E) ignore Syddarth because everyone needs to deal with their own issues

Question

Quizplus · Accepted Answer

The best choice in this situation is to show empathy and concern for Syddarth's well-being. Assuring him that you understand how he is feeling and acknowledging the stress that comes with tax season can help him feel heard and supported. This can also open up a dialogue about any additional support or resources that he may need to manage his stress levels. Option A is inappropriate as it assumes diagnoses without evidence, and Option B is unfair and not empathetic. Option D is not relevant to the situation, and ignoring Syddarth as in Option E is unprofessional and unkind.

As the Manager of a Successful Accounting Firm, You Know