Employees at Acme Express are dissatisfied with the working conditions, salary, and the general attitude of the management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. Toni has decided that she'll just get a new job and get away from the problem. Toni is dealing with her dissatisfaction through ________.
A) exit
B) voice
C) loyalty
D) neglect
E) acceptance

Question

Quizplus · Accepted Answer

Toni is choosing to exit the company and find a new job, which is a form of withdrawal from the dissatisfaction she is experiencing. This is known as exit as a coping mechanism.

Employees at Acme Express Are Dissatisfied with the Working Conditions