Which of the following is not considered a key quality of an employee in a customer-responsive culture?
A) friendly and courteous
B) accessible
C) knowledgeable
D) good computer skills
E) willing to do what's necessary to please the customer

Question

Quizplus · Accepted Answer

While good computer skills are important for many jobs, it is not considered a key quality for an employee in a customer-responsive culture. The other qualities listed - being friendly, accessible, knowledgeable, and willing to go above and beyond to please the customer - are all essential in creating a positive customer experience.

Which of the Following Is Not Considered a Key Quality