Emotional intelligence (EI) refers to all of the following personal abilities except ________.

Question

Quizplus · Accepted Answer

Emotional intelligence includes perceiving and understanding one's own emotions, as well as being able to perceive and understand the emotions of others. It also includes regulating one's own emotions and using emotions in adaptive ways. However, it does not necessarily involve eliminating emotional dissonance, which refers to the mismatch between one's emotional display and one's true emotional state. Emotional intelligence helps individuals manage emotional dissonance, but it does not necessarily involve eliminating it entirely.

Emotional Intelligence (EI) Refers to All of the Following Personal