Employees at Acme Express are dissatisfied with the working conditions, salary, and the general attitude of the management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. Mark believes that his manager is a good person and will work things out if Mark just gives him time to do so. Mark is dealing with his dissatisfaction through ________.
A) exit
B) voice
C) loyalty
D) neglect
E) acceptance

Question

Quizplus · Accepted Answer

Mark is exhibiting loyalty by believing that his manager will work things out if he is given time. He is still committed to the company and his job despite the current problems.

Employees at Acme Express Are Dissatisfied with the Working Conditions