Assume you work for a package delivery service in a major metropolitan area and that the business has been losing customers for several years. You have been asked to find a solution to this problem. What is the correct way to proceed?
A) Look for solutions, evaluate the solutions, identify the problem more clearly, and then implement the solution.
B) Think about what solutions can be implemented, look for solution designs, evaluate the designs, and then implement the solution.
C) Identify the problem, design alternative solutions, choose the best solution, and then implement the solution.
D) Design solutions, evaluate and identify the problems, choose the best solution, and then implement the solution.
E) Identify relevant information technologies, interview employees, choose a technology, and implement the technology.

Question

Quizplus · Accepted Answer

The best approach is to first identify the problem, then design alternative solutions, choose the best solution, and implement it. By taking this approach, you ensure that you fully understand the problem before trying to solve it, and you evaluate multiple solutions before committing to one. This increases the likelihood of finding an effective solution that addresses the root cause of the problem, rather than just addressing symptoms.

Assume You Work for a Package Delivery Service in a Major