Publishing representatives who call on college professors to inform them of their company's new publications have a great deal of freedom in their jobs. They have only a general sales pitch, which they tailor as needed. Based on this information, we can say that the job of these publishing representatives ________.
A) score low on the degree of work specialization
B) score low on the degree of decentralization
C) score high on the degree of departmentalization
D) score high on the degree of centralization
E) score low on the degree of formalization

Question

Quizplus · Accepted Answer

The fact that publishing representatives have a general sales pitch that they tailor as needed suggests that their job has low formalization. They have a great deal of freedom in tailoring their pitch, which means that their job is not highly standardized or regulated. Therefore, the best choice is E, which indicates that their job scores low on the degree of formalization.

Publishing Representatives Who Call on College Professors to Inform Them