Jill is an excellent technical writer. She has never missed a deadline and all her projects are of superior quality. She now wants to telecommute two days a week, so that she can spend more time with her family. She feels that she has proven her reliability. However, her boss is unable to comply with her request and gives her a substantial raise instead. Jill's disappointment demonstrates a breakdown in the ________ relationship.
A) performance-reward
B) effort-performance
C) rewards-personal goals
D) effort-satisfaction
E) performance-achievement

Question

Quizplus · Accepted Answer

Jill's disappointment stems from her expectation that her high performance would enable her to achieve her personal goal of telecommuting, but instead, she receives a different reward (a raise), indicating a breakdown in the rewards-personal goals relationship.

Jill Is an Excellent Technical Writer