Randy always turns in reports with punctuation errors. The reports of the three other employees on the QA report writing team always produce grammatically clean reports. Randy is about to turn in another report, and his manager has already noticed errors. Randy demonstrates ________. His sloppy reports can be attributed to a ________ cause.
A) low distinctiveness, low consensus, and high consistency; internal
B) high distinctiveness, low consensus, and high consistency; external
C) low distinctiveness, high consensus, and high consistency; internal
D) low distinctiveness, low consensus, and high consistency; external
E) high distinctiveness, high consensus, and high consistency; internal

Question

Quizplus · Accepted Answer

Randy's behavior shows low distinctiveness (he makes errors in all reports), low consensus (other employees do not make errors), and high consistency (he consistently makes errors). This pattern suggests an internal cause for his sloppy reports.

Randy Always Turns in Reports with Punctuation Errors