The performance variables productivity, absenteeism, and turnover are generally considered a part of the ________ behaviors in the exit-voice-loyalty-neglect framework.
A) voice and neglect
B) neglect and loyalty
C) exit and voice
D) loyalty and exit
E) exit and neglect

Question

Quizplus · Accepted Answer

The exit-voice-loyalty-neglect framework categorizes responses to dissatisfaction in organizations. "Exit" refers to leaving the organization, and "neglect" involves reducing work effort or quality, which directly relates to productivity, absenteeism, and turnover as performance variables.

The Performance Variables Productivity, Absenteeism, and Turnover Are Generally Considered