Employees at Acme Express are dissatisfied with working conditions, salary, and the general attitude of management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work.
-Toni has decided that she'll just get a new job and get away from the problem. Toni is dealing with her dissatisfaction through ________.
A) exit
B) voice
C) loyalty
D) neglect
E) acceptance
Correct Answer:
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