Erin works at a software company, in charge of the help desk. After being yelled at by a customer about the state of her company's software, she becomes angry, and has to take a short break to calm down. What makes her anger an emotion, rather than a mood?
A) It is a simple, unambiguous feeling.
B) Her response is prolonged.
C) It has a contextual stimulus.
D) Her response is not accompanied by facial expressions.
E) It is cognitive in nature.

Question

Quizplus · Accepted Answer

The fact that Erin's anger was triggered by a specific event (being yelled at by a customer) indicates that it was an emotion with a contextual stimulus, rather than a general mood. Moods tend to be less specific in their triggers, and can persist for longer periods of time.

Erin Works at a Software Company, in Charge of the Help