Corolina was not aware of what her mother was telling her while she was focusing on a phone voice message from a friend. Her experience best illustrates

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The situation described in the scenario best illustrates the cocktail party effect, which is the phenomenon where a person is able to selectively attend to one voice or message while filtering out other competing stimuli in a noisy environment. In this case, Carolina is more focused on the voice message from her friend than on her mother's voice, which results in her not being aware of what her mother is telling her.

Corolina Was Not Aware of What Her Mother Was Telling