The SBA offers advice on the components of customer care that they translate into the nine rules of customer care.
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Q12: Outline the principles of selling.
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Q23: Describe three sales call behaviors used by
Q34: Discuss the eight step sales call.
Q35: The most important thing to do during
Q36: When you sell, you should always listen
Q37: Unwanted online ads are referred to as
Q38: When you are starting out and cannot
Q39: During each sales call you make, focus
Q45: CRM is an acronym for "customer relationship
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