For twenty years,Jim was a customer service representation at a call center in Minnesota.In order to save money,his firm moved the call center to India and laid off Jim two years ago.Jim has been unable to find a similar job anywhere.Jim's unemployment is best classified as

Question

Quizplus · Accepted Answer

Jim's unemployment is a result of a structural change in the job market, as his former job was outsourced to another country. He may not have the necessary skills or qualifications to transition into a new field, making his unemployment long-term and structural in nature.

For Twenty Years,Jim Was a Customer Service Representation at a Call