In reading a survey measuring his clients' satisfaction with his services,Dr.Jamison accepted many of their positive comments but bypassed most of the negative comments and assumed these negative comments were due to client issues.Dr.Jamison concluded that he is a very effective therapist.Dr.Jamison may be influenced by

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Dr. Jamison is exhibiting confirmation bias, which is the tendency to interpret information in a way that confirms one's preexisting beliefs or hypotheses while ignoring or downplaying information that contradicts them. By accepting positive comments and disregarding negative ones, Dr. Jamison is only seeking out evidence that supports his belief that he is an effective therapist.

In Reading a Survey Measuring His Clients' Satisfaction with His