A student walks into a professor's office and says,"I paid my tuition so you need to give me a passing mark in your class." This is an example of

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The student's expectation that payment for tuition directly entitles them to a passing grade reflects the McDonaldization of postsecondary education. This concept refers to the process by which the principles of the fast-food industry, such as efficiency, calculability, predictability, and control, are coming to dominate more and more sectors of society, including education. It suggests a transactional view of education, where students see themselves as customers who are entitled to a certain product (in this case, a passing grade) in exchange for payment, rather than earning it through academic achievement.

A Student Walks into a Professor's Office and Says,"I Paid