Which of the following types of alternative dispute resolution functions well only to the extent that employees trust management and managers who hear complaints listen and are able to act?
A) mediation
B) behavioral modeling
C) open-door policy
D) fair representation
E) peer review system

Question

Quizplus · Accepted Answer

The open-door policy functions well only to the extent that employees trust management and managers who hear complaints listen and are able to act. This is because the open-door policy allows employees to bring their concerns directly to their manager or another member of management, and relies on the manager's ability to address those concerns effectively. If employees do not trust management or feel that their concerns are not being listened to or addressed, the open-door policy will not be effective.

Which of the Following Types of Alternative Dispute Resolution Functions