The ________ approach to performance feedback is used by most managers.
A) problem-solving
B) tell-and-sell
C) tell-and-listen
D) tell-and-train
E) listen-and-sell

Question

Quizplus · Accepted Answer

The "tell-and-sell" approach involves managers providing feedback to employees by telling them what they did wrong and then selling (persuading) them on the benefits of changing their behavior. This approach is commonly used by most managers.

The ________ Approach to Performance Feedback Is Used by Most