All Natural Goods hired Peter to maintain inventory records and Pam to place orders for new inventory when stocks run low.So that the warehouse can continue to function when either is on vacation,the company trained Peter to place orders and trained Pam to maintain inventory records.Which of the following training methods does this situation illustrate?

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Quizplus · Accepted Answer

The situation described is an example of cross-training, where employees are trained in skills outside of their primary job functions to create a more flexible and capable workforce. By training Peter to place orders and Pam to maintain inventory records, the company has created redundancy and flexibility in the workforce, ensuring that the warehouse can continue to function even when one employee is unavailable.

All Natural Goods Hired Peter to Maintain Inventory Records and Pam