Brianna and Natalie are planning an e-commerce company for business travelers.They want to be sure that all the employees have a wide scope of decision-making authority.Which kind of organizational structure is most appropriate for this kind of work?
A) divisions focused on customer groups
B) a highly centralized structure
C) highly specialized departments
D) employees grouped according to function
E) authority concentrated in a few people at the top

Question

Quizplus · Accepted Answer

Divisions focused on customer groups are the most appropriate for an e-commerce company for business travelers as it allows for a wider scope of decision-making authority for all employees who have direct contact with the customers. This structure ensures that employees can quickly respond to the needs and concerns of business travelers, providing better customer service and ultimately improving the company's performance.

Brianna and Natalie Are Planning an E-Commerce Company for Business