Which of the following statements is TRUE of employee empowerment?
A) Proper training must be provided only to supervisors so that they can exert their wider authority.
B) Managers should ensure that employees are not linked to resources outside the organization,such as customers.
C) Employee empowerment shifts the recruiting focus away from cognitive and interpersonal skills toward general technical skills.
D) Employee empowerment prevents holding employees accountable for the products and services they developed.
E) Jobs must be designed to give employees the necessary latitude for making a variety of decisions.

Question

Quizplus · Accepted Answer

Employee empowerment involves giving employees the necessary latitude to make decisions that affect their work. This requires jobs to be designed in a way that provides employees with the authority, resources, and information needed to make those decisions. Training should be provided to all employees, not only supervisors. Emphasizing general technical skills at the expense of cognitive and interpersonal skills is not a desirable outcome of employee empowerment. Employees should still be held accountable for the products and services they develop, but they should also be given the freedom to make decisions that allow them to do their jobs more effectively.

Which of the Following Statements Is TRUE of Employee Empowerment