Which of the following observations about reengineering is TRUE?
A) it is primarily concerned with production processes
B) critical processes are not altered during this process
C) rapidly changing customer needs and technologies necessitate reengineering
D) it has no impact on human resource practices and systems
E) retaining the current work processes with minimal change requires reengineering

Question

Quizplus · Accepted Answer

Reengineering is necessary when there are rapidly changing customer needs and technologies that require significant changes to a company's processes. Option A is incorrect as reengineering can address any type of business process. Option B is incorrect as critical processes can be redesigned during reengineering. Option D is incorrect as reengineering can have a significant impact on human resource practices and systems. Option E is incorrect as reengineering involves significant changes to work processes rather than retaining them with minimal change.

Which of the Following Observations About Reengineering Is TRUE