There has been a data breach at your business and the business has lost some customer data. It has led to angry customers who have filed charges. What is a recommended course of action to prepare for future events?
A)activate the forensics analysis team and prepare documentation
B)meet with your lawyers to prepare to counter-sue the customers
C) settle with the customers, however much it may cost
D) none of these answers

Question

There has been a data breach at your business and the business has lost some customer data. It has led to angry customers who have filed charges. What is a recommended course of action to prepare for future events?
A)activate the forensics analysis team and prepare documentation
B)​meet with your lawyers to prepare to counter-sue the customers
C) settle with the customers, however much it may cost
D) none of these answers

Quizplus · Accepted Answer

Activating the forensics analysis team and preparing documentation is the recommended course of action to prevent future data breaches. This will help identify the source of the breach and provide information to implement better security measures in the future. Meeting with lawyers to prepare to counter-sue customers or settling with them should not be the first course of action, and could damage the business's reputation.

There Has Been a Data Breach at Your Business and the Business