Best Value Hardware Stores, a national chain, has established strict policies about the conditions under which a customer can return merchandise. These policies are an example of: __________.
A)customer service
B)an operational system
C) a business rule
D) a business rule management system

Question

Best Value Hardware Stores, a national chain, has established strict policies about the conditions under which a customer can return merchandise. These policies are an example of: __________.
A)​customer service
B)​an operational system
C) ​a business rule
D) ​a business rule management system

Quizplus · Accepted Answer

The establishment of strict policies regarding the conditions for returning merchandise is an example of a business rule, which is a specific guideline or principle established by a business to regulate behavior, actions, or decisions within the organization. It is not a customer service strategy or an operational system, although it may be managed by a business rule management system.

Best Value Hardware Stores, a National Chain, Has Established Strict