Product lifecycle management (PLM) typically includes customer relationship management (CRM) software.

Name: Product lifecycle management (PLM) typically includes customer relationship management (CRM) software.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

While PLM may involve understanding customers' needs and preferences, CRM software is a separate category of technology dedicated to managing interactions with customers. PLM and CRM systems may overlap in some areas, but they are not synonymous.

Product Lifecycle Management (PLM) Typically Includes Customer Relationship Management (CRM)