________ are three of the eight quality management principles for organizational improvement.
A) Customer focus, continual improvement, and involvement of people
B) Conflicted supplier relationships, process approach, and leadership
C) Customer focus, leadership, and policy approach
D) All of the above
E) None of the above

Question

Quizplus · Accepted Answer

The three quality management principles for organizational improvement are customer focus (understanding, meeting, and exceeding customer needs), continual improvement (ongoing efforts to improve processes and products/services), and involvement of people (empowering and involving employees in the organization's improvement efforts). Option A includes all three of these principles. Option B includes two correct principles but also includes an incorrect one (conflicted supplier relationships). Option C includes two correct principles but also includes an unclear principle (policy approach). Option D includes all principles, but Option A provides a more specific and accurate answer. Option E is incorrect as there are three correct principles.

________ Are Three of the Eight Quality Management Principles for Organizational