Which of the following statements concerning layout is true?
A) A company's physical facilities send important messages to potential customers about its "personality."
B) The physical appearance of a building provides customers with their first impressions of a business.
C) Communicating the right signals through a business's layout and physical facilities is an important step in creating a competitive edge over rivals.
D) All of the above

Question

Quizplus · Accepted Answer

All of the statements are true. Layout and physical facilities play a crucial role in shaping a company's image and in creating a competitive advantage. The physical appearance of a building and its facilities can either attract or repel customers, and can communicate important messages about a company's values, quality, and professionalism. A well-designed and functional layout can also improve productivity, enhance customer experience, and contribute to a positive corporate culture.

Which of the Following Statements Concerning Layout Is True