Experienced online shoppers tend to be unforgiving, quickly clicking to another site if their shopping experience is unsatisfactory or they are unable to find the products and information they want.

Question

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Experienced online shoppers have high expectations and are more likely to abandon a website if they encounter any issues or difficulties. They are unlikely to waste time on a site that does not meet their needs and will quickly move on to find a better shopping experience elsewhere.

Experienced Online Shoppers Tend to Be Unforgiving, Quickly Clicking to Another