How can a company achieve stellar customer service and satisfaction?
A)Listen to customers and define superior service.
B)Set standards and measure performance.
C)Hire the right employees and treat them with respect.
D)All the above

Question

Quizplus · Accepted Answer

Achieving stellar customer service and satisfaction requires a combination of actions. Listening to customers and defining superior service helps companies understand what their customers value and expect. Setting standards and measuring performance ensures consistent delivery of that superior service. Hiring the right employees and treating them with respect ensures that employees are motivated to provide excellent service. Therefore, all of these options are necessary to achieve stellar customer service and satisfaction.

How Can a Company Achieve Stellar Customer Service and Satisfaction