Companies with a customer focus typically ask their customers all but which of the following questions?
A)What are we doing right?
B)What have we done wrong?
C)What can we do in the future?
D)What have our competitors done wrong?

Question

Quizplus · Accepted Answer

Asking about what competitors have done wrong does not necessarily focus on the customer's experience or feedback. The other options focus on the company's performance and the customer's satisfaction.

Companies with a Customer Focus Typically Ask Their Customers All